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Frequently Asked Questions
General Questions

How long does it take to activate my account?

Your account will be reviewed within 24 hours. Please wait for our email.

How long does it take to activate new creatives?

We review and activate new creatives every 5 minutes, 24/7.

Can I advertise affiliate links?

Yes, you can advertise all mainstream affiliate programs.

Is your traffic AdSense safe?

Yes, our traffic is completely safe with AdSense.

Can I advertise adult websites?

No, you cannot, it’s against our terms of service.

Optimization Questions

What is Bidding Autopilot?

The Bidding Autopilot section contains tools for the bidding process optimization.

What are the Insights?

The Insights feature is designed to analyze SSP traffic parameters and be used for campaign targeting. The panel displays received data from SSP grouped by SSP, Country, bid rates, and devices.

What analytics do you provide?

The Reports panel provides statistical information regarding your Campaign activity.

What is Retargeting?

Cookie Targetingalso known as Retargeting—is a technology that allows you to ‘follow’ your audience anonymously all over the web.

What macros do you support?

Below you can find some of the available macros:

[CLICK_ID] – returns a unique click ID
[MACMD5] – returns Mac MD5 hash
[IFA] – returns a device IFA
[HTTP_REFERER] – returns HTTP referrer of the visitor
[DOMAIN] – returns the domain name
[IMPRESSION_ID] – returns a unique impression ID
[USER_ID] – returns a unique ID of the visitor
[BID_PRICE] – returns winning price of the impression
[CAMPAIGN_ID] – returns a unique campaign ID in our system
[CREATIVE_ID] – returns a unique creative ID in our system
[SSP_ID] – returns a unique SSP ID
[PUBLISHER_ID] – returns a unique ID of the publisher that can contain several websites
[SITE_ID] – returns a unique website ID
[PLACEMENT_ID] – returns a unique ad placement ID
[COUNTRY] – returns a country name
[SOURCE_ID] – returns a unique ID of the traffic source consisting of publisher ID + “:” + site ID + “:” + placement ID
[KEYWORD] – returns a keyword (if any)
[DSP_KEYWORD] – returns a keyword from a Keyword List
[UNENCODED_CLICK_REDIRECT] – Returns unencoded click redirect
[ENCODED_CLICK_REDIRECT] – Returns encoded click redirect
[DBL-ENCODED_CLICK_REDIRECT] – Returns double encoded click redirect
[RANDOM_NUMBER] – Returns a random number
[BID_ID] – Returns unique bid ID

Financial Questions

What is the minimum deposit amount?

The minimum deposit amount is $25.

Do you provide a refund?

Yes, we do. Please visit our Money Back Guarantee page for more information.

What deposit methods do you offer?

You can deposit your advertising balance using credit and debit cards, PayPal, cryptocurrency, wire/bank transfer, ACH, or Payoneer.

How can I contact the finance department?

You can contact our finance department at finance@3dma.co.

Will I be auto-charged?

No, the payments are made manually by advertisers only.

Publisher Questions

What are your payment terms?

We operate on a Net 30 payment schedule, meaning payments are issued 30 days after the end of the billing period. Payments can be made through preferred methods like wire transfer or PayPal.

What is the minimum payout amount?

The minimum amount depends on your preferred payout method.

What payout methods do you support?

You can find the supported payout methods here.

What is the payout fee?

The payout fee depends on your preferred payout method.

Are the payouts automatic?

Yes, we send all payouts automatically every 30 days.

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